Services we offer
Your Tech Solutions offers a variety of services at very reasonable prices

Remote Services - Remote services allows for virtual onsite help at a fraction of the cost. The live support technician connects to your computer as if they are sitting next to you at your desk. Any software configurations/installs/problems/training can be taken care of this way.


Programming - From automating every day tasks to fully functional CRM programs we are expert programmers in a number of programming languages. Our code is well documented and is designed for long-term maintenance.



Web Applications - Web Applications provides flexible and cost-effective environments in which to do business. Let us show you how open source and low cost software can help you do it better.

Example Web Applications: Secure Internet & Intranet Sites Web Mail Document Management Online Retial Marketing Tools Remote Database Management Training Exams HelpDesk ticket systems Content Management Wikis PDF Generation Discussion boards real Time Chat CRM

System administration - Your Tech Solutions offers remote system administration services that typically include:

• Monitoring the health of your computers and networks; this information allows Your Tech Solutions to proactively maintain your systems before trouble starts
  
• Properly configuring your router to optimize network performance and ensure critical business systems run
  
• File Sharing Permission and Administration
  
• Printer Sharing Permission and Administration
  
• Performing backups
  
• Applying operating system updates and configuration changes
  
• Installing and configuring new hardware/software
  
• Adding/deleting/modifying user account information, resetting passwords, etc.
  
• Troubleshooting any reported problems
  
• Fine tuning System performance
  
• Working with you to forecast your hardware and software requirements and to establish a budget for new technology purchases and upgrades
  
• Discussing strategic growth plans and additional ways that your business can leverage technology
  
• Diagnoseing hardware problems and working with the hardware manufacturer on your behalf in the case of warranty repairs. In the case that a piece of hardware is not under warranty we will assist you with purchasing new hardware or in having the hardware repaired.
  

E-commerce - We have been creating e-commerce sites for several years and will be happy to custimize a site for you.

Content Management
We are familiar with content management solutions that cost hundreds of thousands of dollars less than proprietary products. If you want to manage a Web site we can find a solution that is both affordable and powerful.

Hosting
We host a number of different services including:

Email

Email with Regulatory compliance

CRM – Contact Manager

Remote Backup

Database Design, Management and Reporting

Multi location database consolidation

Work with you to determine your custom business reporting needs

Internet/Intranet
Most business based internet access guarantees 99.9% uptime. We will monitor your connections and can save you money on your internet access costs if your uptime falls below the guaranteed percentage. If your internet connection goes down we can call your provider and get you back up and running as quickly as possible, while you can concentrate on your business.